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Frequently Asked Questions

General Questions

When will my account be active?

Your account is activated instantly after checkout. You’ll receive an email with login credentials within minutes. From there, you can access your dashboard, connect your business tools, and start using the platform right away - no waiting or manual approvals.

Do you offer a trial or guarantee?

Yes. Every plan includes a 3-day free trial, so you can try everything with zero risk. After that, you get 50% off for the first 3 months, giving you plenty of time to see results before paying full price. If you decide it’s not right for you, cancel anytime during the trial without any charge.

Can I change plans later?

Absolutely. Businesses grow and your needs may shift, so you can upgrade or downgrade at any time directly in your account. Your billing will adjust automatically, and our support team is available to help ensure a smooth transition so you never lose data or progress.

Are there setup fees?

Only Core / Synergy and Core / Dominance include a one-time setup fee, which covers done-for-you onboarding, AI employee configuration, and prebuilt campaigns tailored to your business. Core / Foundation has no setup fee - it’s designed for instant activation so you can start automating your business immediately.

What happens when my business grows?

We designed pricing around your last 12 months of revenue, so your plan scales fairly with your success. If you move into a new revenue tier, we’ll notify you proactively and guide you through the change. This ensures your pricing is always aligned with the value you’re getting, while keeping costs predictable.

Is my payment secure?

Yes. All payments are processed by Stripe, one of the most trusted global payment providers, used by companies like Amazon, Shopify, OpenAI and Google. Your details are encrypted, PCI-compliant, and never stored by us, so you can check out with complete peace of mind.

Do I get support?

Every plan includes priority chat support and access to the OneCore360 Academy training library. Higher tiers add concierge onboarding and white-glove phone + chat support, ensuring you always have a human to turn to when needed. We’re not just giving you software - we’re giving you a success partner.

Will I own my data?

Yes. You always maintain full ownership of your contacts, campaigns, and content. You can export your data at any time, and if you ever leave, nothing is locked in. We believe in open, ethical systems that give you control, not lock you down.